Privacy Policy | Bullionws Certified

1. Introduction

At Bullionws Certified (hereinafter, "we", "our", "us", or "the Company"), we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This privacy policy applies to information we collect when you:

Visit our website
Use our services
Communicate with us through our contact forms, email, or telephone
Subscribe to our newsletter
Participate in our surveys or promotions

We recommend that you read this privacy policy carefully along with any other privacy notice we may provide on specific occasions when we collect or process personal information about you, so that you fully understand how and why we are using your data.

2. Data Controller

Bullionws Certified is the controller responsible for your personal data. If you have any questions about this privacy policy, including any request to exercise your legal rights, please contact us using the details provided in the "Contact" section at the end of this policy.

3. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

Identity Data: Includes first name, last name, and title.
Contact Data: Includes address, email address, and telephone numbers.
Technical Data: Includes internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Includes information about how you use our website, products, and services.
Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Real Estate Data: Includes information about real estate properties that you wish for us to verify or certify.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

4. How Your Personal Data is Collected

We use different methods to collect data from and about you, including:

Direct interactions: You may give us your Identity, Contact, and Real Estate Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data by using cookies and other similar technologies.
Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources, such as technical data from analytics providers and contact data from search information providers.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
Where we have obtained your consent for a specific processing.

Below is a description of all the ways we plan to use your personal data and the legal bases we rely on to do so:

To register you as a new customer (Legal basis: Performance of a contract with you)
To process and deliver our services (Legal basis: Performance of a contract with you, Necessary for our legitimate interests)
To manage our relationship with you (Legal basis: Performance of a contract with you, Compliance with a legal obligation, Necessary for our legitimate interests)
To administer and protect our business and this website (Legal basis: Necessary for our legitimate interests, Compliance with a legal obligation)
To deliver relevant website content and advertisements to you (Legal basis: Necessary for our legitimate interests, Consent)
To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences (Legal basis: Necessary for our legitimate interests)
To make suggestions and recommendations to you about goods or services that may be of interest to you (Legal basis: Necessary for our legitimate interests, Consent)

6. Disclosures of Your Personal Data

We may share your personal data with the parties set out below for the purposes set out in section 5 above:

Service providers that provide us with administration, IT, and system services.
Professional advisers including lawyers, bankers, auditors, and insurers.
Tax, regulatory, and other authorities.
Specific third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

7. International Transfers

We do not transfer your personal data outside the European Economic Area (EEA) or Bolivia.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

10. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

Right of access: You have the right to request a copy of the personal information we hold about you.
Right of rectification: You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.
Right of erasure: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
Right to object: You have the right to object to the processing of your personal data in certain situations.
Right to restriction of processing: You have the right to request the restriction of processing your personal data in certain circumstances.
Right to data portability: You have the right to request that we transfer the personal information you have provided to us to another organization, or directly to you, in certain situations.
Right to withdraw consent: Where we are relying on consent to process your personal data, you have the right to withdraw your consent at any time.

If you wish to exercise any of the rights set out above, please contact us using the details provided in the "Contact" section below.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

11. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

For detailed information on the cookies we use, the purposes for which we use them, and how you can exercise your choices regarding our use of your cookies, please see our Cookie Policy.

12. Changes to this Privacy Policy

We regularly review our privacy policy and update it when necessary. This privacy policy was last updated on January 8, 2026.

13. Contact

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Bullionws Certified
Pantaleón Dalence #1528, Cochabamba, Bolivia
Email: privacy@bullionws.com
Phone: +591 76447763

You have the right to make a complaint at any time to the data protection authority in Bolivia. We would, however, appreciate the chance to deal with your concerns before you approach the data protection authority, so please contact us in the first instance.